- The biggest gaps for organizational leaders are in listening, understanding, empathy, innovation and collaboration.
- Lack of effective, dynamic leadership is the biggest gap facing most organizations.
- The most efficient way to improve leadership is to increase the self-awareness and self-regulation of key people in an organization.
- When people focus on improving relationships at all levels of an organization, trust, engagement and loyalty will naturally improve.
- People will stay loyal and engaged when their company invests in their development.
